My wife Maureen complained for months, possibly years about my lack of hearing.  She accused me of not wanting to listen for the longest time then starting demanding I get hearing aids.  I noticed difficulty hearing when in a group especially with background noise. So when Dr. Tim Smith invited me to be tested I decided to give it a try.  He efficiently took me through the process of testing with a review of the result.  He then offered me a trial set of hearing aids digitally fine-tuned for my hearing needs. What a hearing miracle.  I began hearing sounds I had not noticed for years.  The back of our house opens to a small canal; with the sliding doors open I could hear crickets and frogs that I had never heard from the day we moved into the house.  I can now hear my own footsteps on the wood floors.  I would turn the water on to fill the pool and forget to turn it off because I could not hear the water running. And here is the good and bad news but the most important result; I can hear everything my wife says. The hearing aids are comfortable and very seldom noticed.  They are easy to maintain and so simple to use.  I am delighted with the hearing aids.

A couple years ago Jim had just finished setting my current aids for my hearing problems, when my soft spoken wife, who was seated on my left, asked a question. That was the first time I had heard her on my left side in years, so I interrupted and told Jim right then ‘SOLD!’ Then later I was also thrilled to find out that all my friends had finally stopped mumbling all the time. I have recommended Gulf Coast Hearing to all my mature friends with similar issues. It is really great to have had ‘the cotton’ removed from my ears. I hope they can do the same for you.

I am so excited to hear that Brandon and Melanie opened Gulf Coast Hearing in Pensacola; they are the epitome of how healthcare should be! They assisted my grandfather with his hearing issues at the beginning of the pandemic when his dementia began worsening (he was wearing cheap hearing aids from Costco at the time and isn't always the easiest person to deal with). They got him fitted with new hearing aids at a price he was comfortable with. The difference it made with his dementia was night and day and especially noticeable with his willingness to spend more time engaged in conversation with me as well as his great-grandchildren. I am forever grateful. I could literally cry just writing this because at 88, we know how lucky we are to still have him actively in our lives! Professionalism, empathy and quality care-- without the corporate feel. These folks are the only people I'd send my grandfather to, could not say enough about how great they are. Thank you!!!

The staff is friendly and professional. Answered all our questions and took great care of my 90-year mother. I had gone to Beltone first; what a mistake - they tried to sell us expensive hearing aids. BUT NOT HERE at Gulf Coast Hearing Aid Center. If you or anyone you know needs hearing aids, this is the right place!!!! As a former hospital administrator, I cannot give them higher marks for customer service.